1.Who are we? We are based in Chegndu, China, we are a professional green-energy solution provider that help businesses deploy scalable and convenient fast EV charging solutions.
2.What can you buy from us? We mainly offering: *WallBox/Portable AC EV charger with output rating from 3.5kw-44kw *Integrated floor-mounted fast DC Charging station with output rating from 30kw-360kw.
3.What is the standard warranty / guarantee policy for the Chargers? Two years warranty,We have a professional after-sales team.
4.How about your delivery time? Generally,all neutral products,the leadtime is 10-15 days, if it includes customized content (such as silk screen logo), it will takes 25-30 days.
6.Can the functional stuff internal be customized as per client request? What can be customized inside? Sure,we support customized services.For example, networking, credit card charging, charging method selection, etc.
7.Can you make our design and put our logo on the products? Yes, we can make your own design and put your logo on the products.
8.Would your technical team support my technical team regarding the IoT connection between the charger and our cloud servers? We can provide technical support, but we hope that customers will purchase samples first, and the contact of the software needs to be arranged.
8.Do you test all your chargers before shipping? All major components are tested before assembly and each charger is fully tested before shipped.
9.What is your terms of payment? T/T ,L/C ,Pay pall,etc.